Terms and conditions
STUDIO DWYJ — Terms & Conditions
Last updated: June 2026
1. Overview
By accessing or purchasing from STUDIO DWYJ (“we,” “us,” “the shop”), you agree to the following Terms & Conditions. These terms apply to all visitors, customers, and anyone using our website or services.
If you do not agree with these terms, please discontinue use of the site.
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2. Products & Handmade Nature
All items—including bracelets, stickers, stationery, and art prints, etc., are handmade or small‑batch produced.
• Minor variations in color, texture, or sizing are normal.
• Product photos represent the general style but may not be identical to the item you receive.
By purchasing, you acknowledge and accept these natural variations.
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3. Pricing & Availability
Prices are listed in USD and may change at any time without notice.
We reserve the right to modify or discontinue products at any time.
If a product becomes unavailable after purchase, we will contact you with options for a refund or replacement.
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4. Order Processing
Processing time for handmade items is typically 3–7 business days, unless otherwise stated.
During high‑volume periods, processing may take longer.
Once an order is placed, we cannot guarantee changes or cancellations.
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5. Shipping
We ship from Dublin, Ohio using USPS.
• Domestic shipping times vary by location.
• Once a package is accepted by USPS, delivery speed and handling are outside our control.
• Lost, delayed, or damaged packages must be reported to USPS directly.
For more details, see your Shipping Policy.
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6. Returns & Exchanges
Due to the handmade and personal nature of our items, all sales are final unless the item arrives damaged or incorrect.
To request a resolution:
• Contact us within 7 days of delivery
• Provide your order number and clear photos of the issue
We reserve the right to approve or deny return requests based on condition and eligibility.
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7. Intellectual Property
All designs, artwork, product descriptions, branding, and images on this site are the property of STUDIO DWYJ.
You may not copy, reproduce, resell, or distribute any content without written permission.
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8. Personal Information
We collect and use customer information solely for order processing, communication, and shop operations.
For a full privacy explanation, request your Privacy Policy.
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9. Prohibited Uses
You agree not to use the site or products for:
• Illegal or unauthorized purposes
• Harassment, abuse, or harmful behavior
• Interfering with site security or functionality
• Copying or exploiting our designs or content
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10. Limitation of Liability
STUDIO DWYJ is not responsible for:
• Postal delays or lost packages
• Allergic reactions to materials (bracelets, metals, cords, etc.)
• Misuse of products
• Third‑party service issues (payment processors, shipping carriers)
Your use of our products is at your own discretion and risk.
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11. Changes to Terms
We may update these Terms & Conditions at any time.
Continued use of the site after changes means you accept the updated terms.
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12. Contact
For questions or concerns, you can reach us at:
STUDIO DWYJ Customer Support
Email: [email protected]
Text: +1 614-845-7465